FREQUENTLY ASKED QUESTIONS

Trusted Solutions for Secure Global Transactions.

FREQUENTLY ASKED QUESTIONS

Are there any charges for receiving money?
The charges may vary depending on services. For any queries and for more information you may contact us on +93 781 834 073.
How can I collect my money in Afghanistan?
Almas Jahan MSC has a vast network of branches across Afghanistan. You may visit any of our branches nearby your location with your government-issued ID and the reference number given by the sender.
How do I make a money transfer?
Our Response: To transfer money, visit your nearest Almas Jahan MSC branch.
What documents do I need to send money back?
Our Response: Ensure you bring a valid government-issued ID (such as Electronic Tazkira, Passport) for cash pickup, as the beneficiary details must match the valid ID and the specified country of destination. Additionally, documentation regarding the source of funds will be required based on the transaction amount.
How safe is my transaction?
Almas Jahan MSC provides an enhanced layer of security for our valuable customers from phishing and fraud activities.
What is the maximum amount I can send online?
The amount may vary depending on services you prefer. For any query and for more information you may contact us on +93 781 834 073.

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OFFICE LINE

+93 781 834 073

WORKING DAYS

Saturday to Thursday

WORKING HOURS

8:00 am-4:00 pm